PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.
By accessing or using this website (www.electrocare.pk) or placing an order, you agree to be bound by these Terms & Conditions.

1. About Us

This website is operated by:

Business Name: Raza Shah Traders
Brand Name: Electrocare
Address: Arshad Market, Fathepur Chowk, Alipur-34450, Pakistan
Website: www.electrocare.pk

Electrocare reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised terms.

2. Products & Orders

Product Information

We make every effort to display accurate product descriptions, specifications, pricing, and availability. However, we do not guarantee that all information is error-free or complete.

Electrocare reserves the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Correct pricing or listing errors

Order Acceptance

An order is considered confirmed only after payment verification (or COD confirmation) and dispatch confirmation.

3. Pricing & Taxes

All prices are listed in Pakistani Rupees (PKR) unless stated otherwise.

Customers are responsible for any applicable:

  • Sales tax
  • Duties (for international orders)

4. Payment Methods

We accept the following payment methods:

  • Bank Transfer (IBFT)
  • JazzCash
  • Easypaisa
  • Cash on Delivery (COD)

🚫 Credit cards and PayPal are not accepted.

COD orders may be verified before dispatch. Repeated refusals may result in order restrictions.

5. Shipping & Delivery

Shipping timelines, courier partners, charges, and delivery conditions are governed by our Shipping, Return, Refund & Cancellation Policy, which forms an integral part of these Terms.

Electrocare is not responsible for delays caused by:

  • Courier operations
  • Weather or security conditions
  • Remote delivery locations

6. Returns, Refunds & Cancellations

All returns, refunds, replacements, and cancellations are subject to our Shipping, Return, Refund & Cancellation Policy, available on the website.

Refunds, if approved, are issued only to the original payment method.

7. Installation & Warranty

  • Installation must be performed by authorized technicians only to remain eligible for warranty or service support
  • Electrocare is not responsible for damage caused by:
    • Improper installation
    • Misuse or negligence
    • Unauthorized repairs

Product warranties (if any) are provided by the manufacturer or brand, not Electrocare, unless explicitly stated.

8. User Accounts

You must be 18 years or older to create an account or place an order.

You are responsible for:

  • Maintaining account confidentiality
  • All activities conducted through your account

Electrocare may suspend or terminate accounts that violate these Terms.

9. Intellectual Property

All content on this website—including text, images, logos, product layouts, and design—is the property of Electrocare or its licensors.

You may not:

  • Copy, reproduce, resell, or distribute website content
  • Use trademarks or branding without written permission

Unauthorized use may result in legal action.

10. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes
  • Disrupt website functionality
  • Upload malicious code or spam
  • Harass, defame, or abuse other users

Electrocare reserves the right to restrict access for violations.

11. Third-Party Links & Content

The website may contain links to third-party websites or content.

Electrocare:

  • Does not control third-party websites
  • Is not responsible for their content, accuracy, or policies
  • Does not endorse third-party products or services

Accessing third-party links is at your own risk.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

Electrocare disclaims all warranties, express or implied, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted or error-free operation of the website.

13. Limitation of Liability

To the maximum extent permitted by law:

Electrocare shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business
  • Delays or service interruptions

Our total liability shall not exceed the amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold harmless Electrocare, its owners, employees, and affiliates from any claims, losses, damages, or expenses arising from:

  • Violation of these Terms
  • Misuse of the website or products
  • Breach of applicable laws

15. Privacy

Your use of the website is subject to our Privacy Policy, which governs the collection and use of personal data in accordance with applicable Pakistani laws.

16. Force Majeure

Electrocare shall not be liable for failure or delay in performance due to events beyond reasonable control, including:

  • Natural disasters
  • War or terrorism
  • Government restrictions
  • Courier disruptions

17. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of Pakistani courts.

18. Termination

Electrocare may terminate or suspend access to the website without notice if these Terms are violated.

Termination does not affect rights or obligations accrued prior to termination.

19. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and Electrocare.

20. Contact Information

For questions or concerns, contact us at:

📧 support@electrocare.pk
🌐 www.electrocare.pk